SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Canadian Dollar (CA$)
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Sweatshirt cool heat recommend. Casual female stretcher S zamówiłam M and is OK.
Looks cool
Beautiful, comfortable. Synthetics with a small nap. Not pricked, as some said. I liked it. He's 88, 75. Not in obtyag, but not oversize.
Warm, soft. Ordered size is great for our 52-54
For size M it's a little big, but good product.
Stretchy is almost no fabric is polyester and pp the motor is made of thumb-falling hole if you are Is warm
I found it smaller than expected
Very satisfied, cool blouse. Warm. store recommend
I am very satisfied
Great
really comfy. I bought xxl and normally I'm a large. it fit quite snugly so I reccomend getting a bigger size
Synthetic creaks in hands
Good warm sweatshirt. Thank you.
The description is accurate!
Super. DNES doručeno Velmi Rychlé dodání... Doporučuji
Goods consistent with the description
For my measurements is fine (92x75x95) and the shape is very beautiful. Though is so synthetic that fills with hairs (I have 3 cats) and don't come via either-Wash. I don't know if I can put it. Sin. Inside is fleece type. If you have no animals maybe okay
I love this product, very good, warm, stylish. I even ordered 2 more. Seller did a great job, i got my package fast and without any issues.
Cool coat, I'm delighted
The parcel went less than a month to Mo, but I did not like the turtleneck, although the reviews could understand! I liked the style, I did not think that there would be so much unpleasant material. I don't know where to wear it now. Will be lying. There are no claims to the sale.
Great blouse, mięciutka, made very dbale.
The product fully corresponds to the declared parameters. The store is as always on top. Thank you.
Parfait
This well
Fabric is a rough polyester. Does have the thumbholes. The cuffs are big, like on a man's sweatshirt.