SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
классная. На 44 взяла xxl, отлично как и хотела. В красноярский край 20 дней доставка.
взяла дочери М и себе XXL, сидят как хотелось оверсайз и разница не большая
The elastic band from below and on the sleeves is pink-it looks so-so I gave it to the atelier, they were removed and now I'm happy
Толстовка понравилась. Спасибо
it is a very good fabric, a little snug, overall very good
10/10
Good Goods, I will order more. The dimensional grid corresponds to the real sizes
Very cool sweatshirt. Only the color is slightly different.
The color of the rubber bands is different, but not critical
Before Tatarstan, the order went a little less than 3 weeks. The sweatshirt is soft, warm, bright as in the photo (ordered yellow) at its 48R took XXL, she sat down a little oversize. I will order in another color.
Delivery to Siberia is just under a month. Very soft, very like. My parameters are 88/67/90, took XL, sits perfectly, oversize.
Ordered 30.04. Came the goods in 4 weeks on the pacomata brother s on the child 136 cm 8 years old sat perfectly bike! Advise!
Sweatshirt cool! Warm and soft) only the elastic band is shiny, so you can see that cheap I took the size M in principle it was possible and s, but it's not scary. I do not know how it will be worn, if something is wrong, I will add feedback
Very cool for this money. I took L for height 164, size 44. It was possible and XL
Hoodie's here! I advise everyone, it came quickly!!
Cool sweatshirt!
Delivery is very fast (reached 8 days to Bashkortostan). By size is OK
The sweatshirt is good, the color is pleasant, at first glance everything is fine, took the largest size, it turned out an excellent oversize, but the only thing like many and wrote, after a week of socks there were spools.
Small hood. And be careful when wearing-spools appear immediately
I wear S, I ordered L. Sits comfortably, freely. Color in real life "Dusty Rose", I wear 2 weeks, the sweatshirt quietly survived several washings, the spools appeared, but a little, very inneatly processed cutout under the laces (or rather it's just holes), inside is insulated. In general, the purchase is happy
beautiful color, I love it
I order the second time, last time I took S, but the size m from it is almost not different. Light sweatshirt, Full Synthetic
For such a price is an excellent thing, not cotton of course
The sweatshirt reached perm for 2 weeks. Track tracked. Material 100% synthetic. But for such a price more and should not be expected. Took because of the color. I must say that it is sewn well. The hood is double tight. Inside, soft fabric type began. At its XS and height 161 took M. Sleeves are not short and the sweatshirt itself sits freely.
I almost came in three weeks. The color is exactly the same. On height 171 weight 67 og 95,5 so Village XXL. I would like to be even more free, but in general, very satisfied!