SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It came quickly. Beautiful handbag, miniature
The bag reached very quickly, literally in 2 weeks. The bag is according to the description
Excellent handbag, came whole
Perfect. Three pockets. Very practical and pretty
Handbag came well packed, did not rush, beautiful, all locks work well, the model is beautiful, 5 +.
very accurate description and exactly same product
Handbag super. Very graceful and well made. Paseczek is adjustable which is large advantage
Everything is super, came on time, the bag is as in the photo from the store. Thank you seller
She's a bomb! Thank you very much for the bag!)☺️
The bag is good, comfortable, looks expensive, I recommend... Shipping is very fast, about 10 days
More than 3 months have passed since the order. The goods never came. The money is back.
Strongly stinks, I hope it will fade. Yellow metal color cheap bag
Description corresponds, the goods went more than 3 months. Ordered in early November 2019, to give for the new year. As a result, the goods came on February 19. The gift was bought by another, the bag is now unnecessary. Money is wasted.
Everything is as always cool
The order came in perfect condition, as in the photo.
Dovgo went zamovlennya. Little Buti 21 grudays denied 20 times. Item задоволена! Комфотртна TA зручна.
Like
Thanks to the store for the fast delivery am really happy I recommend the seller and also fast to reply your message whenever you ask a question... Best seller
Satisfied
OK
It was all right. the bag is excellent.
Looks beautiful
The bag is very good. The store is sociable. I recommend
Meets all expectations! Within 2 weeks within in Netherlands
At first glance like it, let's see how it will be worn.