SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product loved like photo
dress is lovely but is very tight on the chest area especially on the side with the buttons. fabric is a bit sheer so needs a slip under it.
It is beautiful, arrived in advance delivery
i love 'very good
Very beautiful
THE cloth is good it is like in the picture perfect, compri M but have big boobs then get tight
Very decent dress for its price. The fabric glows a little, so I used the line.
PERFECT!! 5 stars and more!!!❤️
She is nice but short and not the same as
The dress is gorgeous, emphasizes the figure, hides imperfections. Sewing is excellent! My height parameters are 185, weight, 80, 95-80-118
Gorgeous dress very good fabric, I have ordered the L as usual I lay of M.
Gemayel.
Waw a very beautiful dress, I recommend it except the size is small. This dress really deserves 5 stars and faithful to the color.
The dress size small damage. XL is very tight at the chest otherwise it's identical to the photo. The fabric is a little heavy but it is a very beautiful dress that perfectly emphasizes the size. I recommend it
Beautiful, thank you, but you need to shorten
Excelente
Very nice, excellent material and finishes, it fits just to size, I loved it.
LOVEIT
Hankyou, Ευχαριστώ, Merci, Thanks, Danke, Grazieشكرا., Graciasありがとう
The ot70 and об105 village
Elegant!
I have not tried the dress yet but it looks exactly like the picture. Thank you
The underwear is transparent because there is no lining. The fabric is thinner than expected. The body line looks beautiful.(.・v・)ノTHANKYOU
The goods were arrived in a short time and very excellent but for TASF the shipping bag was torn and the inner bag was only worn
The V is tid i like what happens that the fabric is very light for winter. Very nice dress