SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Canadian Dollar (CA$)
US Dollar ($)
Пришёл быстро, за 25 дней. Есть один кривоватый шовчик... Но не критично. Вполне достойная вещь.
All OK. A little darker color than the picture
Очень понравился рюкзак. До Беларуси доставка месяц. Рекомендую
Perfect size, and very comfortable to wear
Color darker than photos. The lid is a little stiff. I hope it softens a little with use.
תיק מעולה! קיבלתי מה שציפיתי
Рюкзак очень хороший, просто отличный, качественный. Пришел быстро.
Great backpack. Well stitched, reached Kharkov for a month
The backpack is good but one minus the carabiner is weak and the tongue was zavalen vovnovnitr, I think you need to change to more durable. In the rest is satisfied, the color and size are as it should. Delivery fast 2 weeks. recommend!
Backpack really liked, came quickly.
Great backpack, I liked it, goods shipped and delivered quickly
A beautiful backpack of medium sizes, roomy, the color is more to the beige. Front fastener is not tight, it opens easily. Inside there is one large pocket, a pocket under the body. And-the castle is small. But I had a lock on my inner pocket very tight and immediately spread out, maybe I opened it wrong. In the rest, everything is as in the photo. I came very quickly for 2 weeks.
Thanks to the store, the backpack is good.
Ordered this bag on January 28, received on April 18 so the shipping was more than 2 months perhaps due to the pandemic situation. The colour differs from the store's pictures, it's much warmer, dark mustard or something like that. The bag itself looks durable, roomy, the fabric is dense. I would recommend this bag.
We got it all right.
Great backpack. All, as in the description, high touch. Thanks to the store. I recommend to everyone!
product is excellent, shipping was fast and good customer service.
ok
i love it ♥️
Exactly as described, thank you very much for the gift
really love this bag! canvas and a safety buckle
Cool backpack, made of dense horns, roomy.
Backpack liked. It is sewn on the conscience of the material is dense, the sturdy 3 compartment under the locks with the наружи, one inside + 2 Internal for phones. there was a small problem with the carabiner (the tongue was screwed inside), but everything was easily corrected. My wife liked it. Definitely recommend to buy.
all good
Do not attack the stepson, adrat sprechku, duck in the yard of the groves.