SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Creo que se debe calcular una talla menos . Es lindo el vestido (queda mejor puesto )
Большое СПАСИБО вам за быструю доставку. Платье уже получили. Будем ещё у вас покупать товары.
Comfort at the photo and correct size parcel received in a week
Amazing dress that fits beautifully to the body. The only catch is that the zipper gets stuck but otherwise it's a perfect dress for any ceremony o event
Good dress for mom, thanks good luck
платье подошло
ЗАКАЗ ШЕЛ ДОЛГО, 2 МЕСЯЦА. НО ПЛАТЬЕ ОЧЕНЬ АККУРАТНО И КРАСИВО ПОШИТО!!! ТКАНЬ МЯГКАЯ, ПРИЯТНАЯ К ТЕЛУ, КРУЖЕВА МЯГКИЕ И КРАСИВЫЕ!!!! РЕАЛЬНО ПЛАТЬЕ ЕЩЕ КРАСИВЕЕ!!! НО... РАЗМЕР НА ДВА РАЗМЕРА БОЛЬШЕ... ПЛАТЬЕ БОЛЬШЕМЕРКА.... СЕЙЧАС СИЖУ И ЛЮБУЮСЬ НА НЕГО И ПЛАЧУ!!! ТАКАЯ КРАСОТА И НЕ НА МЕНЯ.. ПРОДАВЦУ СПАСИБО!!!! МАГАЗИН И ПРОДАВЦА РЕКОМЕНДУЮ!!!
Very accurate
Très satisfait et livraison rapide
Same as advertised. My wife likes it.
Magnifique robe mais pour ma taille 44/46 français elle est trop grande de au moins 1 taille en moins pour un 110 de poitrine français. Et tour taille 109 normalement en France xl. Dommage car elle est très agréable a porter très doux comme tissu. Je vais essayer de la reprendre en couture. Merci vendeur.
Beautiful dress only the fabric is very statisch...de skirt remains my legs paste
хоть и ставлю пять звёзд, но не очень довольна. думайте, будете ли носить: покрой такой, что визуально делает фигуру толще, ткань неприятная к телу синтетика. носить вряд ли буду.
Fits perfectly Very beautiful and very similar to the description.
I advise the store to take everything perfectly a little more than that.
good package en skirt is nice. The blue is some too bright
The goods received in 10 days. Many thanks to the store for prompt delivery. They almost guessed the size. I ordered XL, but I had to XL then it would be exactly the size. Well, nothing, you can sew, but you can order more.
The dress came on time but, the waist is slightly overstated, with the size a little did not guess. With a belt you can wear.
It is written that the goods will be brought to the apartment. Nothing was brought (((a good dress. As in the photo. I will add feedback as I measure.
Loved it, loved it, loved it Quick delivery, wished nicely, I received a lot of compliments about this dress.
ok
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Mom liked it
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