We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of fashionw (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://fashion-wired.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Had de glitter versie al een keer besteld. Die zaten wat krap dus een half maatje groter besteld maar de zwarte vallen wat groter uit omdat die soepeler zijn. Dus de zwarte kan je het beste gewoon in je eige maat bestellen.
22 Jun 2020 12:11
26 May 2020 04:24
Bought the white, numeration 8. wonderful, just got a little tight in front cause wear 38. Simply Perfect.
5 May 2020 12:37
Beautiful as in the comfortable photo, very happy with my choice store very pro
3 May 2020 09:21
Perfect I was just wrong in the sizes will have to recommend a pair
8 Apr 2020 02:12
Ordered on March 17, came to Belarus on April 8, the order of davolna
2 Apr 2020 02:08
Product is good. came late but understandable under the circumstances . love the shoes
27 Mar 2020 15:05
They were first very very tight you should they genuine engine running. I have there equally with socks in seated sitting them lot better now. Are nice high but super beautiful
20 Feb 2020 12:11
gap above the toes but I don't mind
15 Jan 2020 02:52
12 Dec 2019 01:07
12 Dec 2019 00:24
Size information size than lightly element ~~ size recommended!
3 Dec 2019 16:19
I'm very glad that I guessed with the size. Comfortable. Everything I wanted. As in the photo. My size is 39, sometimes 40. I took 8.5
11 Nov 2019 10:15
Beautiful, just like in the picture. Although they come without a box, but very well-packed. And it didn't take them two weeks to arrive.
9 Nov 2019 05:24
Well, not very convenient, the size took its 26.5, but like that bolshevat. Nose empty from above. It doesn't look good.