We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took 90 days to receive it. Item is great! I definitely recommend it.
Soft sweaters, liked, recommend
I thought that it would be thicker, and so soft and cool) INST: V. O. X. G. A. h932
really cozy n soft, I’m 5’4 ish n got a S and it fits well, it is a tiny bit bigger at the back but isn’t too noticeable and you can fold it up to be smaller. only two weeks ish delivery :)
It's not like the picture, but I like it a lot
The jacket is excellent for a girl height of 160 and the size of 42 villages is excellent, it looks like an oversize. very soft and warm. There would be additional coloring of such crop tops would take other colors.
Delivery fast, packing good. Very satisfied! You can save 4.5% from buying through the cashback system! Here is the link bit. ly/simple112 savings from each purchase. You can scan the link from the QR code.
Very beautiful blouse and a very good I loved the product and the store is really helpful am satisfied with the purchase
The item was super cute and fit the description precisely! It's extremely soft and a bargain for the price. It was also shipped fast and arrived in no time. Thank you so much :)
its comfy and thick but not wool, it does shed a little bit. I found that it was uncomfortable to wear with a jacket on but otherwise is really good!!
Thank you very much. At its S ordered m probably according to reviews. But I s would be better. Everyone here has his own. Everything corresponds to the description and size grid, the color is slightly different from the picture, not white, but Milky. The color just distorts the camera. It made me feel good. Very warm and light.
Super cute and super warm
Very soft and comfortable. Size L is not large, it is baggy. Perfect zipper. Very fast shipping. Good store.
Brass thin, light and heavy, beautiful and comfortable. Worth the price. *** crop top *** arrived fast.
Not the same material as photo but still warm and nice
Super jacket. Very soft. The store umnichka quickly sent. Shipping fast
I really liked it. Its warm and cozy, i took size L to be oversized.
The jacket is chic, just love, would have worn and not removed, very comfortable and beautiful, came quickly)
Very happy with the product, very soft and warm
Sweatshirt very pretty, other than the picture but my view better. Beige color, material very soft, fast delivery. If want to get perfect fit recommend take size smaller.
Everything perfect will love Ami girlfriend
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!